Blog.
You Have a Performance Problem
A little story about addressing performance problems. May contain an angry metaphor.
Overlap and Glue
I've been having some conversations with clients recently around, for want of better terms, glue and overlap approaches to integrating different communities/disciplines/groups within an organisation.
A Brief Story About Pizza (and Agile)
A story about pizza, pizza recipes, and agile that I have found useful on occasion.
Dumb Hiring Shibboleths
You don't have a pipeline problem. You have a "don't realise people can be good at the same thing you are without having an identical background to you" problem.
Pointless Job Requirements
Putting requirements in your job advert that the job doesn't absolutely require gets you a less qualified pool of applicants.
Vitamins and Painkillers
Remember that "vitamin" products can have "painkiller" customers.
A Spotter’s Guide to Good Retrospectives
So how do you know when a team is good at retrospectives? It's a "I know it when I see it" thing for me — but I couldn't easily articulate what I was looking for. So I wrote a list off the top of my head…
A Story for Engineers Hiring Their First UX Person
This is a metaphor I use a lot when talking with engineers, or ex-engineers, when they're hiring UX people — often their first UX people.
Facilitating Failure Swap Shops
Failure Swap Shops are a great group exercise to celebrate learning from failure — here are some tips on how to facilitate a session.
Taking Your First Steps as a Director of UX
At the director level your job is not product design. It’s organisational design. Your product is now the design capability of your organisation. Your end-users are the people inside your organisation.
Revisiting Agile/UX from 2012 in 2019
TL;DR: We keep talking about UX and Agile and Product Management (and whatever) as if they're monolithic things with fixed definitions. They're not.
Faster Horses
TL;DR: Henry Ford did not say "If I had asked people what they wanted, they would have said faster horses". He pretty much said the exact opposite.
The Four Categories of Asshole
TL;DR: Everybody is an asshole some of the time. Try and be one of the ones that listens to feedback and acts on it.
Maslow's Hierarchy of Nicolas Cage
Inspired by David Bland's Nicolas Cage based explanation of Cynefin I wasted 30m last night coming up with the equivalent for Maslow's Hierarchy of Needs
Can You Do a Shitty First Draft?
This is a place I'm going to give permission for dumb, ugly, and somewhat 💩 first drafts to live. Spewling mystooks and terrible grammar is to be expected. Along with huge logical errors and general stupidity.
